Privacy Policy

Spark Industries LLC ("we," "us," or "our") operates the website sparksbusiness.solutions (the "Site") and provides all-in-one business software and marketing services, including website, CRM, online booking, reputation management, and automation services for small businesses. This Privacy Policy explains how we collect, use, and protect your information when you visit our Site, contact us, or communicate with us by text message.

1. Information We Collect

We may collect the following information:

• Contact information you provide, such as your name, business name, phone number, and email address.
• Business details you share when requesting a demo or service.
• Communication records, including form submissions, chat messages, calls, and text messages.
• Website usage data, such as pages visited and general analytics, collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide requested demos and services.
• Schedule appointments and send confirmations and reminders.
• Follow up on demo requests and provide account and service updates.
• Send occasional promotional offers to those who have opted in.
• Improve our services and website.

3. SMS / Text Messaging

By providing your phone number and opting in, you consent to receive SMS text messages from Spark Industries LLC related to your inquiry, demo and appointment confirmations and reminders, follow-ups, account and service updates, and occasional promotional offers.

• Message frequency varies.
• Message and data rates may apply.
• You can reply STOP at any time to unsubscribe, or HELP for assistance.
• Consent is not a condition of any purchase.
• You must be 18 years of age or older to use this SMS service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers strictly to support our services (such as customer service or message delivery) is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties for any purpose other than delivering the messages you have requested.

4. How We Share Information

We do not sell, rent, or trade your personal information. We may share information only:

• With trusted service providers who help us operate our business and deliver services, bound by confidentiality obligations.
• When required by law or to protect our legal rights.

As stated above, SMS opt-in and consent information is never shared with third parties for marketing purposes.

5. Cookies & Analytics

Our Site may use cookies and analytics tools to understand how visitors use the Site. You can control cookies through your browser settings.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us